Privacy Policy

Personal Information You Provide

When you interact with our website or contact us, we may collect personal information that you voluntarily provide, including:

• Your name and contact details such as email address and phone number when you submit inquiries through our contact form
• Information about your project needs and organizational challenges when you request our services
• Professional details such as company name and role when engaging with our consulting services
• Any other information you choose to share with us through correspondence or consultations

Information Collected Automatically

When you visit our website, certain information is automatically collected through cookies and similar technologies:

• Technical information including IP address, browser type and version, operating system, and device information
• Website usage data such as pages visited, time spent on pages, links clicked, and navigation patterns
• Referral source information showing how you arrived at our website
• Cookie identifiers and similar tracking data to improve your browsing experience

Legal Basis for Data Processing

We process your personal data based on several legal grounds including your consent when you submit forms or accept cookies, our legitimate interest in operating and improving our services, the necessity to fulfill contractual obligations when providing consulting services, and compliance with legal obligations under Cyprus and European Union data protection laws.

Data Retention Periods

We retain your personal information only for as long as necessary to fulfill the purposes outlined in this policy:

• Contact form submissions are retained for up to three years to maintain communication records and respond to future inquiries
• Client project information is retained for seven years to comply with business record requirements and support ongoing relationships
• Analytics data is anonymized and retained for analytical purposes to improve our services
• Cookie data is retained according to your preferences and typically expires after twelve months unless renewed

Security Measures

We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These measures include secure socket layer encryption for data transmission, regular security assessments and updates, restricted access to personal information on a need-to-know basis, and secure backup procedures to prevent data loss.

Data Encryption and Storage

All personal data transmitted through our website is encrypted using industry-standard protocols. We store your information on secure servers with restricted access controls. Our hosting infrastructure is maintained by reputable providers who comply with international security standards. Regular backups ensure data availability while maintaining security protocols.

Access Controls and Monitoring

Access to personal information is restricted to authorized personnel who require it to perform their job functions. We maintain detailed access logs and conduct regular audits to ensure compliance with our security policies. Our team members are trained in data protection practices and bound by confidentiality obligations.

Breach Notification Procedures

In the unlikely event of a data breach that affects your personal information, we will notify you and relevant authorities as required by applicable data protection laws. We maintain an incident response plan to address security breaches promptly and minimize any potential harm. Our commitment is to handle such situations with transparency and take all necessary steps to protect your interests.